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Thanks for the course. It was thoroughly enjoyable... great to have an "outsider" in to give a really fresh perspective. I learned a lot, with some really interesting techniques which I think few would otherwise have thought of. Thanks a lot....I am putting it into practice as we speak.
Andrew Brown, Yorkshire Area Senior Fundraiser
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Course Details   Booking    
Being More Assertive
Date 10 April 2019
Time/Duration 1pm-4pm
Price £49.00 GBP
Venue Leeds
Facilitator Rob Charlton
Summary
This course gives the skills to understand assertiveness, the benefits of being more assertive and how to implement such skills
Course Content

Session Aims

 

-          To increase participants knowledge of assertive behaviour and benefits and impacts

 

-          To provide the participants with a range of assertiveness tools and how to implement these

 

Workshop Content

-          What is assertiveness?

 

-          Benefits of being more assertive

 

-          Behaviour traits (aggressive / passive)

 

-          Key characteristics (assertive person)

 

-          Becoming more assertive

 

-          Assertive communication techniques

 

-         Changing verbs and scripting

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