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The course was excellent and I felt it was the best course I had been on in quite some time. The majority of the courses I attend, I feel as though my time is being wasted, either because the information wasn't relevant or because the tutor took so long to deliver something that could have been delivered in a fraction of the time. Also, the cost of the course was fantastic and I felt I got real value for money. You spoke at my level and at my pace and I left feeling I had really benefited from the day. And of course, having the day in lovely York just finished it off!
Emily Clarke, Manager
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Course Details   Booking    
Being More Assertive
Date 10 April 2019
Time/Duration 1pm-4pm
Price £49.00 GBP
Venue Leeds
Facilitator Rob Charlton
Summary
This course gives the skills to understand assertiveness, the benefits of being more assertive and how to implement such skills
Course Content

Session Aims

 

-          To increase participants knowledge of assertive behaviour and benefits and impacts

 

-          To provide the participants with a range of assertiveness tools and how to implement these

 

Workshop Content

-          What is assertiveness?

 

-          Benefits of being more assertive

 

-          Behaviour traits (aggressive / passive)

 

-          Key characteristics (assertive person)

 

-          Becoming more assertive

 

-          Assertive communication techniques

 

-         Changing verbs and scripting

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