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We found the day most productive and inspiring. You also introduced new training techniques that I found very interesting and might borrow them! We both were impressed by your timekeeping and ensuring we started each session promptly; this made the day worthwhile and kept us all going. Full marks all round. Thank you for a great day that met both our needs, it was well worth the 3 hour drive. Hope you enjoyed delivering the course as much as we enjoyed taking part.
Patricia Lewis
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Course Details   Booking    
Being More Assertive
Date 10 April 2019
Time/Duration 1pm-4pm
Price £49.00 GBP
Venue Leeds
Facilitator Rob Charlton
Summary
This course gives the skills to understand assertiveness, the benefits of being more assertive and how to implement such skills
Course Content

Session Aims

 

-          To increase participants knowledge of assertive behaviour and benefits and impacts

 

-          To provide the participants with a range of assertiveness tools and how to implement these

 

Workshop Content

-          What is assertiveness?

 

-          Benefits of being more assertive

 

-          Behaviour traits (aggressive / passive)

 

-          Key characteristics (assertive person)

 

-          Becoming more assertive

 

-          Assertive communication techniques

 

-         Changing verbs and scripting

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