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Six courses in three days is tough going but you made it interactive and enjoyable, using a range of training skills, techniques and experience alongside humour, to convey the messages. The workbooks provided are great and provide a wealth of photo copiable resources which can be used over again within an organisation. I am going to highly recommend future courses to my contacts and look forward to more of the same.
Janet Church, Regional Co-ordinator
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Course Details   Booking    
Being More Assertive
Date 10 April 2019
Time/Duration 1pm-4pm
Price £49.00 GBP
Venue Leeds
Facilitator Rob Charlton
Summary
This course gives the skills to understand assertiveness, the benefits of being more assertive and how to implement such skills
Course Content

Session Aims

 

-          To increase participants knowledge of assertive behaviour and benefits and impacts

 

-          To provide the participants with a range of assertiveness tools and how to implement these

 

Workshop Content

-          What is assertiveness?

 

-          Benefits of being more assertive

 

-          Behaviour traits (aggressive / passive)

 

-          Key characteristics (assertive person)

 

-          Becoming more assertive

 

-          Assertive communication techniques

 

-         Changing verbs and scripting

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