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The course was excellent and I felt it was the best course I had been on in quite some time. The majority of the courses I attend, I feel as though my time is being wasted, either because the information wasn't relevant or because the tutor took so long to deliver something that could have been delivered in a fraction of the time. Also, the cost of the course was fantastic and I felt I got real value for money. You spoke at my level and at my pace and I left feeling I had really benefited from the day. And of course, having the day in lovely York just finished it off!
Emily Clarke, Manager
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Course Details   Booking    
Problem Solving and Negotiating with Volunteers
Date 13 August 2015
Time/Duration 9.30am-4.00pm
Price £99.00 GBP
Venue Shelter London
Facilitator Gareth Edwards
Summary
Volunteers are essential for all charities and non-profits. This course will help deal with some of the trickier issues that arise.
Course Content

This course covers -

 

Exploring and matching volunteer motivations     

Dealing with difficult volunteers

Using negotiation techniques with volunteers       

Using emotional intelligence and other techniques to build a better rapport with volunteers

Maintaining relationships and inspiring volunteers to stay long-term 

Common problems faced by volunteer managers

Developing solutions to these problems                

Creative team building with your volunteer team

 

You will receive a full course handbook in PDF format on disc.

 
The course is a full day course. It is suitable for all causes, from the smallest to the largest, that use volunteers already in their work.

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